Booking Information - Making A Reservation
Choosing The Right Self Catering Cottage For You
To be sure of choosing the most suitable self catering holiday cottage for your stay, you first need to consider your main requirements such as size, desired location and facilities.
Each property page will list the main details regarding the maximum occupancy, link to Google map, price per week and short breaks where applicable, also an inventory of the main items available at each cottage.
Along with this, each property page offers a description of the interior and setting, this written to convey the overall atmosphere as we see it, this along with a little local information. Our photographic work employs photographic lighting and we style the rooms with those items guests often bring, such as food, candles and flowers.
To judge the overall quality of a property and to further help with your decision and confidence in your choice, all of our properties are inspected and graded by Visit Britain. Having selected one or a number of choices we would be delighted to discuss further with you the details and description, and welcome any questions you may have, providing you with any information on areas not covered clearly, but maybe important to your stay.
Availability
Before reserving a property you need to check its availability page - or search available properties using our Search Availability Search. Alternatively you can contact us by telephone to see what is available to suit your dates and holiday requirements.
Week or Multiple Week Bookings
Bookings for weeks and multiple weeks, providing they commence on the correct property changeover day, can be made at any time, in advance and via our booking form or by calling the office.
Weekend & Mid Week Short Breaks
Short breaks during our normal short break period can be booked in advance using the online booking form, or by calling the office. Our normal short break season commences after Oct half term, through to week prior to Easter, excluding Christmas, New Year and Feb half term weeks. Please note a few properties decline to accept short breaks - these are excluded in the search facility. For full information see our short breaks info page.
Making The Booking
Once you have established the property of your choice is available you may book by completing the online secure booking form and/or call with payment details. All bookings are accepted on the understanding that the guest has read and agrees to all conditions set out in the Terms & Conditions and those set out in the Full Reservation Information section.
Charges - Rental Prices - Extra Items - The Booking Fee - Credit Card Charges
Rental charges are shown in each property price guide. The are quoted by the week or the short break price where available.
Other rental charges - Some properties may have a duel price where occupancy is optional - For example a property may sleep 2 or 4 where there will be an extra bed charge for greater occupancy. Details will be on each property page.
The Booking Fee - We do charge a booking fee which is shown as a separate item on the booking form - this is currently £25.
Credit Card Fee - Credit card companies charge us a fee for the whole transaction of your holiday cost which we must pass on. The fee for this is 2% of the total charge. Where guests elect to pay by Debit Card or Cheque there is no additional charge.
Additional Items - Logs & Coal - Nursery Equipment
Some properties allow you to order logs and or coal, along with items of nursery equipment - These must be ordered at the time of booking as items may not be available at short notice. Some properties are unable to provide all or some of these items. You will see on the property booking form items that are available, the quantity and charge. Where fuel is unavailable to order you can purchase locally from garages, supermarkets, etc.
A Bit More Information
You may also simply wish to know more about a property to be sure it truly meets your requirements and add to your short list. You can contact us by telephone, or E-Mail and we will respond with your request promptly. Office hours are between 0930 hrs to 1730 hrs Monday to Saturday - please note we get many e-mails, so sometimes it is quicker and best to simply pick up the phone, especially during working hours.
Full Reservation Information
For full details on all matters regarding a reservation, our Terms & Conditions, cancellation policy, payment method, pets, parking, arrival and departure, along with anything else you wish to know about reservations use the drop down menu below - alternatively see all Reservation Information.
Finally - We are are here to help - we all know all the properties inside out, all our staff at least attending the annual VB inspection - so if you have a query or are uncertain about any detail please do call -